SOLUTIONS
Frequently Asked
Questions
1. How long is the process?
We strive for efficiency in processing your requests. While we have designated processors for each government agency, the duration may vary depending on factors beyond our control. However, in our application, you will find regularly updated timelines to keep you informed.
2. What is the cancellation policy?
You can cancel anytime, but only the portion of the work completed will be billed.
3. What if I'm not satisfied with the expert?
If you're not satisfied, simply contact us, and we'll work with you to address your concerns.
4. How much is the rate?
Rates vary depending on the expert. You'll only be charged the onboarding fee.
5. How are my information secured?
We prioritize the security of your information. All data is strictly confidential, and access is restricted within our app. Only authorized personnel have access, and no information is released without your explicit consent. We adhere to high-level security standards to ensure your privacy.
